K.V. KIMBERLY VALENTINE

LEARNING & DEVELOPMENT · INSTRUCTIONAL DESIGN

Learning designed
for real impact.

I’m Kimberly Valentine. I turn complex business needs into clear, engaging learning experiences that help people grow and organizations move forward.

Based in the Dallas–Fort Worth area

Kimberly Valentine
Kimberly Valentine Learning strategist. Designer. Leader.
30,000+

Teammates supported by learning solutions at Caliber

220,000+

Global employees supported by training initiatives at AT&T

Strategy to delivery

End-to-end learning design, development, and program leadership

01 / ABOUT

Business goals.
Human-centered learning.

Great learning starts with understanding what people need to do—and what’s getting in their way.

My work connects learning strategy, instructional design, and training management. I partner with subject matter experts and business leaders to identify performance gaps and create practical, scalable solutions for large, complex organizations.

From interactive e-learning and leadership curricula to instructor-led programs and performance support, I bring an approach grounded in adult learning, thoughtful design, and clear business objectives.

02 / SELECTED WORK

Learning built for the moment of need.

Interactive e-learning designed to turn
everyday challenges into practical action.

Communication Skills 03

ARTICULATE RISE · 6 LESSONS

The Power of Listening

Builds practical skills for asking clarifying questions, confirming understanding, and uncovering missing information.

Launch course : The Power of Listening
Change Readiness 06

ARTICULATE RISE · 12 LESSONS

Leading Yourself Through Change

Explores why change can feel difficult and gives learners practical strategies to understand their response and keep moving forward.

Launch course : Leading Yourself Through Change

03 / EXPERIENCE

A career built around growth.

Enterprise perspective.
Hands-on design expertise.

DEC 2024 — PRESENT

Caliber Collision

CURRENT ROLE

Senior Instructional Designer

Designing professional and leadership development for an enterprise workforce of 30,000+ teammates across Caliber Collision, Caliber Auto Glass, Protech Automotive Solutions, and corporate functions.

  • Translate learning needs and performance gaps into e-learning, simulations, videos, instructor-led programs, and performance support.
  • Partner with experts and stakeholders to develop storyboards, assessments, prototypes, and interactive learning experiences.
  • Integrate AI-enabled tools into development workflows while maintaining quality, accessibility, and an effective learner experience.

DEC 2012 — JAN 2024

AT&T

Dallas, Texas

Training and Development Manager

Guided enterprise professional and leadership development initiatives supporting more than 220,000 employees globally across sales, customer service, product deployment, and technical roles.

  • Led learning strategy, curriculum development, and training program management aligned with business objectives.
  • Managed and coached trainers and instructional designers to support team performance and consistent delivery.
  • Developed leadership, professional development, and equity and inclusion curricula; used learning evaluation to support continuous improvement.

MAY 2011 — DEC 2012

Pinnacle Technical Resources

Client: AT&T · Dallas, Texas

Instructional Designer

Developed and improved training using adult learning principles and assessment tools. Aligned project objectives, deliverables, and success criteria with stakeholders and supported organizational learning and compliance initiatives.

AUG 2009 — MAY 2011

RealPage, Inc.

Dallas, Texas

Instructional Designer

Led digital and instructor-led course development using Agile practices and adult learning principles. Created sales training focused on lead generation, close rates, and account growth.

04 / EXPERTISE

The thinking behind the learning.

01

Learning strategy

Needs and performance analysis, curriculum planning, stakeholder collaboration, and training program management.

02

Learning experience design

Instructional design, blended learning, interactive e-learning, assessments, microlearning, and performance support.

03

Leadership & delivery

Team coaching, facilitation, train-the-trainer, project management, learning evaluation, and quality assurance.

Tools of the trade

Articulate Rise Articulate Storyline Lectora Workday Learning SAP LMS Adobe Creative Cloud Microsoft 365 Generative AI

05 / EDUCATION & CERTIFICATION

A foundation in people.
An eye on what’s next.

CERTIFICATION · SEPTEMBER 2026

Certified AI-Powered Instructional Design Professional

LearnWorlds

EDUCATION

Bachelor of Arts

Double major in Psychology and Sociology
University of Alabama · Tuscaloosa, Alabama

LET’S CONNECT

Let’s talk learning.

Connect with me about learning and development,
instructional design, and training leadership opportunities.